Join the Team (archive)

The Change Management Champion is part of the Financials Modernization Core Project Management Team.  This role leverages input and collaboration with Campus Liaisons in change management activities. The Change Management Champion reports directly to the Steering Team in coordination with the Project Manager. In addition, this role collaborates with the Campus Engagement and Delivery Manager, Communications and Training Manager, Campus Delivery Business Analysts, Change Analysts, and system stakeholders (campus and central). This role serves over the lifecycle of the project. 

Ramp-up Period:

• Fall 2022: 10 to 20 hours per week
• January 2023 through project completion: 40 hours per week

Responsibilities

• Develop trusted relationships with the stakeholder group leadership and establishes initiatives that foster sponsorship of the new processes and system
• Conduct comprehensive Stakeholder Analysis in collaboration with the Campus Engagement and Delivery Manager
• Design and develop in collaboration with the Campus Delivery Manager a well-structured Campus Delivery Project Plan
• Support the Campus Engagement and Delivery Manager in the design and development of a well-structured Campus Delivery Project Plan
• Drive change by applying readiness processes and tools to support adoption of standardized processes, systems, and potential organizational changes
• Support the Campus Engagement and Delivery Manager in conducting impact analyses and assess change readiness in the User Community 
• Champion change by designing and managing in collaboration with the Campus Engagement and Delivery Manager the resistance management effort in the User Community 
• Coordinate the development of a change network in the colleges/departments in collaboration with the Campus Delivery Manager
• Support Communications and Training Manager with content for communications specific to end user readiness initiatives
• Other duties as assigned

Skills and Qualifications

• Strong institutional knowledge and relationships
• Understanding of workplace culture and how work is accomplished in assigned colleges/divisions 
• A solid understanding of how people go through a change and the change process
• Exceptional communication skills, both written and verbal
• Excellent active listening skills
• Ability to clearly articulate messages to a variety of audiences
• Experience and knowledge of change management principles, methodologies and tools 
• Flexible and adaptable; able to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
• Forward looking with a holistic approach
• Organized with a natural inclination for planning strategy and tactics
• Problem solving and root cause identification skills
• Able to work effectively at all levels in an organization
• Must be a team player and able to work collaboratively with and through others
• Acute business acumen and understanding of organizational issues and challenges
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Experience with large-scale organizational change efforts
• Proficient in Microsoft Tools (Word, PowerPoint, Visio, Excel, Teams, SharePoint)
• Knowledge of University financial business processes, systems, and policies

The Change Analyst serves on the Organizational Change Management Team to provide analysis and guidance for the Financials Modernization project. The Change Analyst works directly for the Change Management Manager and collaborates with the Campus Delivery Business Analysts, the Campus Liaisons, Training Lead, Communication Lead, and Functional Workstream Leads. This role serves over the lifecycle of the project.

Ramp-up Period:

• Fall 2022: <5 hours per week, approx. 10 hours/month
• January and February 2023: 10 to 20 hours per week
• March 2023 through project completion: 40 hours per week

Responsibilities

• Lead the readiness initiatives for the specific college(s)/division(s) they represent including attending process design sessions, identifying and documenting business process changes and impact on users, developing strategies to address these changes and working closely with the Campus Delivery Team and functional workstream teams to implement these strategies.
• Develop readiness workshop materials and training materials for their specific college(s)/division(s)
• Collaborate with functional team members to assist in identifying process changes, learning future state processes and system functionality
• Implements best practices and standardized business processes and works with Campus Liaisons
• Assist the Change Management Manager in documenting a well-structured readiness plan
• Conduct readiness workshops and champion change in partnership with the functional workstream
• Support their assigned colleges/divisions in their readiness activities in conjunction with the Campus Liaisons to drive change
• Document detailed change impacts for their functional area(s) and recommend mitigation for gaps
• Contribute to the Impact Assessment deliverable for the OCM work stream
• Serve as a resource, if needed, to the Training Lead for content and review
• Support Communications Lead with content for communications content specific to their campus area

Skills and Qualifications

• Understanding of workplace culture and how work is accomplished in assigned college(s)/division(s)
• Well-respected in their current position with the ability and personality to influence others
• Can identify additional subject-matter experts to further assist the project, as needed, from their internal business network
• An ability to operate as an advocate and positive-change agent for the project
• Good communicator and ability to facilitate discussions
• Critical and agile thinker
• Ability to identify opportunities to communicate change 
• Motivated with a positive attitude
• Ability to effectively work as part of a team and independently
• Ability to gather and evaluate data
• Organized and flexible
• Business Process Mapping experience
• Experience in Training Development and Delivery
• Proficient in Microsoft Tools (Word, PowerPoint, Visio, Excel, Teams, SharePoint)
• Higher Education Experience

The Campus Delivery Business Analyst is a dedicated resource to the Organizational Change Management (OCM) process for the Financials Modernization project. This role reports to the Campus Delivery Manager and collaborates with the Change Analysts and Functional Team to implement process changes at the college/division level. This role serves over the lifecycle of the project.

Ramp-up Period:

• Fall 2022: <5 hours per week, approx. 10 hours/month
• January and February 2023: 10 to 20 hours per week
• March 2023 through project completion: 40 hours per week

Responsibilities

• Assist the OCM in understanding the needs of each college/division unit
• Answer project-related questions for users and employees
• Become subject-matter experts on Oracle ERP Cloud
• Assist OCM with training and communication efforts
• Provide feedback to align readiness efforts to business needs
• Drive and sustain change in assigned college(s)/division(s)
• Encourage change by identifying and addressing pockets of resistance
• Collect data on user community to assess system skillset
• Assist in developing the communication cadence on larger Readiness Coordinator updates and meetings
• Support assigned college/division unit during and after implementation
• Other duties as assigned

Skills and Qualifications

• Knowledge of University financial business processes, systems, and policies 
• Good communicator and ability to facilitate discussions
• Critical and agile thinker
• Ability to identify opportunities to communicate change
• Motivated with a positive attitude
• Ability to effectively work as part of a team and independently
• Ability to gather and evaluate data
• Organized and flexible
• A keen understanding of workplace culture and how work is accomplished in college/VP unit
• A well-respected position in the unit with the ability and personality to influence others
• Ability to identify additional subject-matter experts to further assist the project, as needed, from their internal business network
• Ability to operate as an advocate and positive-change agent for the project
• Proficient in Microsoft Tools (Word, PowerPoint, Visio, Excel, Teams, SharePoint)
• Business Process Mapping experience
• Experience in Training Development and Delivery
• Higher Education Experience